java.lang.RuntimeException: General Error on signed upload with chunk_size option

[dimaportenko]

When the size of the uploading file is bigger then chunk_size option I'm getting the following error

java.lang.RuntimeException: General Error
at com.cloudinary.android.UploaderStrategy.callApi(UploaderStrategy.java:145)
at com.cloudinary.Uploader.callApi(Uploader.java:34)
at com.cloudinary.Uploader.uploadLargeParts(Uploader.java:218)
at com.cloudinary.Uploader.uploadLarge(Uploader.java:149)
at com.cloudinary.android.DefaultRequestProcessor.doProcess(DefaultRequestProcessor.java:223)
at com.cloudinary.android.DefaultRequestProcessor.processRequest(DefaultRequestProcessor.java:87)
at com.cloudinary.android.MediaManager.processRequest(MediaManager.java:441)
at com.cloudinary.android.AndroidJobStrategy$UploadJob.onRunJob(AndroidJobStrategy.java:264)
at com.evernote.android.job.Job.runJob(Job.java:124)
at com.evernote.android.job.JobExecutor$JobCallable.runJob(JobExecutor.java:183)
at com.evernote.android.job.JobExecutor$JobCallable.call(JobExecutor.java:168)
at com.evernote.android.job.JobExecutor$JobCallable.call(JobExecutor.java:151)

I'm using android SDK in this lib https://github.com/gosourcellc/react-native-cloudinary-sdk. Right now it uses 100mb chunk_size to overcome this issue.

[tommyg-cld]

Can you confirm you are using upload_large method which is required for files larger than 100MB, this method also lets you set the chunk size. See https://cloudinary.com/documentation/upload_images#chunked_asset_upload

[dimaportenko]

I can confirm there is no such method upload_large. I searched for it but had no luck.

• Here the link you send me
  
• here is android studio

here is sdk source code

[dimaportenko]

Please check my source code (upload method) and help me to apply upload_large https://github.com/gosourcellc/react-native-cloudinary-sdk/blob/main/android/src/main/java/com/reactnativecloudinarysdk/CloudinarySdkModule.java

[dimaportenko]

Also, I'm using files less than 100MB.

[adimiz1]

Hi @dimaportenko
Thank you very much for reporting this issue.
Can you please try to run your code with the following:
MediaManager.get().getCloudinary().uploader().uploadLarge(file, options)

[dimaportenko]

Ok, I think I was able to do upload like this

try {
        Map resultData = MediaManager.get().getCloudinary().uploader().uploadLarge(file, options, new ProgressCallback() {
          @Override
          public void onProgress(long bytesUploaded, long totalBytes) {
                // ....
          }
        });
        promise.resolve(Utils.mapToWritableMap(resultData));
      } catch (IOException exception) {
        promise.reject(exception.getMessage());
      }

How can I get requesId here? I would like to be able to cancel https://cloudinary.com/documentation/android_image_and_video_upload#cancel_an_upload

MediaManager.get().cancelRequest(requestId);

[tommyg-cld]

Hi @dimaportenko , the request id should be included in the response header we send back.

Please let me know if you have any other questions or queries.

Kind Regards,
Thomas

[dimaportenko]

@tommyg-cld can you share a code sample? Not sure how to use it. And I'm not able to find it in the documentation.

[tommyg-cld]

@dimaportenko so you will need to use the dispatch method and this should return the request id per https://cloudinary.com/documentation/android_image_and_video_upload#mediamanager_upload_method

e.g. String requestId = MediaManager.get().upload("imageFile.jpg").dispatch();

[dimaportenko]

@tommyg-cld I'm completely confused. I'm using this one

String requestId = MediaManager.get().upload("imageFile.jpg").dispatch();

but I have the error, please see the first message of the thread. And you asked me to use https://cloudinary.com/documentation/upload_images#chunked_asset_upload which doesn't exist. Then @adimiz1 said I have to use

MediaManager.get().getCloudinary().uploader().uploadLarge(file, options)

It works for upload but there is no request Id. So I can't cancel it. Please help me, I don't understand

[tommyg-cld]

@dimaportenko apologies, that was just an example,

does the below work?

String requestId = MediaManager.get().getCloudinary().uploader().uploadLarge(file, options).dispatch();

[dimaportenko]

Nope.
uploadLarge return Map and it hasn't dispatch method.

[dimaportenko]

Also, this one isn't working for signed request

MediaManager.get().getCloudinary().uploader().uploadLarge(file, options)

[tommyg-cld]

@dimaportenko let me check internally with the team and will get back to you.

[dimaportenko]

So I did more testing and I can confirm that unsigned upload works just fine. But signed request gives me a general error from the original message of this GitHub issue. It's same for

MediaManager.get().getCloudinary().uploader().uploadLarge(file, options)

The error message doesn't give any tips. Can you help me with what is wrong here?

java.lang.RuntimeException: General Error